The following graphs provide response time and availability data for FEMS emergency vehicles.

The first graph illustrates how quickly emergency vehicles begin responding to 9-1-1 calls. Commonly called “chute time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than two (2) minutes to begin responding on a call. “Chute time” is measured from the time when a call is dispatched, until the time when an emergency vehicle begins continuous travel to a call.

The second graph illustrates how quickly emergency vehicles respond to 9-1-1 calls. Commonly called “response time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than 12 minutes to arrive at a call. “Response time” is measured from the time when a call is dispatched, until the time when an emergency vehicle arrives at a call.

The third graph illustrates how often emergency vehicles are placed “out-of-service” and are unavailable to respond for 9-1-1 calls. This graph shows the number of times when emergency vehicles are placed “out-of-service” longer than thirty (30) minutes. Reasons for being placed “out-of-service” include refueling, restocking supplies, decontamination or other causes that would prevent an emergency vehicle from being able to safely respond for a 9-1-1 call.

FEMS Response Time Metrics - Monthly Archive

For dates May 1 through May 31, 2015

Responder Departs
32818  Within 2 Minutes
1239   Outside of 2 Minutes

Responder Arrives
27155  Within 12 Minutes
2658  Outside of 12 Minutes

Out Of Service
761 Within 30 Minutes
368   Outside of 30 Minutes

Charts

Responder Departs

Responder Arrives

Out of Service