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FEMS Response Time Metrics - Monthly Archive

The following graphs provide response time and availability data for FEMS emergency vehicles.

The first graph illustrates how quickly emergency vehicles begin responding to 9-1-1 calls. Commonly called “chute time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than two (2) minutes to begin responding on a call. “Chute time” is measured from the time when a call is dispatched, until the time when an emergency vehicle begins continuous travel to a call.

The second graph illustrates how quickly emergency vehicles respond to 9-1-1 calls. Commonly called “response time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than 12 minutes to arrive at a call. “Response time” is measured from the time when a call is dispatched, until the time when an emergency vehicle arrives at a call.

The third graph illustrates how often emergency vehicles are placed “out-of-service” and are unavailable to respond for 9-1-1 calls. This graph shows the number of times when emergency vehicles are placed “out-of-service” longer than thirty (30) minutes. Reasons for being placed “out-of-service” include refueling, restocking supplies, decontamination or other causes that would prevent an emergency vehicle from being able to safely respond for a 9-1-1 call.

View data for March 2014

View data for April 2014

View data for May 2014

View data for June 2014

View data for July 2014

View data for August 2014

View data for September 2014

View data for October 2014

View data for November 2014

View data for December 2014

View data for January 2015

View data for February 2015

View data for March 2015

View data for April 2015

View data for May 2015

View data for June 2015

View data for July 2015

View data for August 2015

View data for September 2015