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FEMS Response Time Metrics-July-2014


The following graphs provide response time and availability data for FEMS emergency vehicles.

The first graph illustrates how quickly emergency vehicles begin responding to 9-1-1 calls. Commonly called “chute time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than two (2) minutes to begin responding on a call. “Chute time” is measured from the time when a call is dispatched, until the time when an emergency vehicle begins continuous travel to a call.

The second graph illustrates how quickly emergency vehicles respond to 9-1-1 calls. Commonly called “response time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than 12 minutes to arrive at a call. “Response time” is measured from the time when a call is dispatched, until the time when an emergency vehicle arrives at a call.

The third graph illustrates how often emergency vehicles are placed “out-of-service” and are unavailable to respond for 9-1-1 calls. This graph shows the number of times when emergency vehicles are placed “out-of-service” longer than thirty (30) minutes. Reasons for being placed “out-of-service” include refueling, restocking supplies, decontamination or other causes that would prevent an emergency vehicle from being able to safely respond for a 9-1-1 call.

View data for March 2014 View data for April 2014 View data for May 2014 View data for June 2014 View data for July 2014 View data for August 2014
View data for September 2014 View data for October 2014 View data for November 2014 View data for December 2014 View data for January 2015  

For dates July 1 through July 31:

Responder Departs
30642   Within 2 Minutes
497      Outside of 2 Minutes

Responder Arrives
26567   Within 12 Minutes
1476    Outside of 12 Minutes

Out Of Service
1030     Within 30 Minutes
241    Outside of 30 Minutes

 

Charts

Responder Departs

 

Responder Arrives

 

Out of Service