The District of Columbia Fire and EMS Department (DCFEMS) provides this webpage as a resource for attorneys to better understand DCFEMS patient representation requirements, patient payment responsibility, settlement requests, and related topics. This page will be updated and completed prior to November 1, 2021.
PATIENT BILLS AND PAYMENTS
For attorney inquiries concerning billing or settlement requests, please call the DCFEMS third party billing service office representative at 1-202-673-3368 during normal business hours. All patient billing record requests made by attorneys require submission of a HIPAA or HITECH release form, signed by your client, authorizing you to receive records on their behalf. The DCFEMS third party billing service does not accept facsimile (FAX) transmission of documents and requires form submission by a commonly available attorney electronic document service. There is no fee for billing record requests.
Attorney payments on behalf of clients, including settlement payments, must include the following information on checks:
- Patient full (legal) name.
- DCFEMS patient account number.
Please make checks payable to the DC Treasurer and mail payments to:
PATIENT MEDICAL RECORDS
For attorney inquiries concerning patient medical records, please call the DCFEMS information and privacy office at 1-202-673-3397 or use the e-mail provided below.
All patient medical record requests made by attorneys require submission of a HIPAA or HITECH release form, signed by your client, authorizing you to receive records on their behalf. A five dollar ($5.00) non-waivable fee payment is required prior to record release.
Information needed for patient medical record searches includes:
- Patient full (legal) name and/or other name that may appear on the record.
- Patient date of birth.
- DCFEMS incident number (if known).
- DCFEMS patient account number (if known).
- Incident date.
- Incident time (approximate time of 9-1-1 call).
- Incident (pick-up and/or treatment) location.
- Name of transport destination hospital.
Please mail written correspondence for patient medical records including checks payable to the DC Treasurer to:
Please e-mail patient medical record requests to: