The following graphs provide response time and availability data for FEMS emergency vehicles.

The first graph illustrates how quickly emergency vehicles begin responding to 9-1-1 calls. Commonly called “chute time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than two (2) minutes to begin responding on a call. “Chute time” is measured from the time when a call is dispatched, until the time when an emergency vehicle begins continuous travel to a call.

The second graph illustrates how quickly emergency vehicles respond to 9-1-1 calls. Commonly called “response time,” this graph shows the number of times when fire trucks, ambulances and other vehicles take longer than eight (8) minutes to arrive at a call. “Response time” is measured from the time when a call is dispatched, until the time when an emergency vehicle arrives at a call.

The third graph illustrates how often emergency vehicles are placed “out-of-service” and are unavailable to respond for 9-1-1 calls. This graph shows the number of times when emergency vehicles are placed “out-of-service” longer than thirty (30) minutes. Reasons for being placed “out-of-service” include refueling, restocking supplies, decontamination or other causes that would prevent an emergency vehicle from being able to safely respond for a 9-1-1 call.

For the Previous 30 Days (Excluding Today)