FEMS is responsible for responding to emergency calls dispatched by the OUC. NFPA Standard 1710 establishes benchmark time goals for 90% of dispatched calls by call type. Call types are divided into EMS and Fire. FEMS response time consists of “turnout time” and “travel time” to the call (please click here and refer to Pages 10 through 14 for a more detailed description). Both EMS and Fire calls have different response time goals. EMS response time goals are shown by the diagrams below (please click here and refer to Pages 15 through 26 for a more detailed description).